In this engaging interview published in The Travel and Tourism Times, Dr Suborno Bose, Founder-Chairman & Chief Mentor of International Institute of Hotel Management (IIHM), unveils how India is redefining hospitality education and practice through innovation, empathy and global vision. He discusses NamAIste, the world’s first generative-AI platform tailored exclusively for the hospitality sector—designed “for hospitality, by hospitality”.
With NamAIste, students, educators and industry professionals gain access to real-time insights, SOPs, global trends and decision-making data drawn from 60+ countries.
Dr Bose emphasises that while technology is a powerful enabler, true hospitality remains rooted in human connection: “High Tech, Higher Touch”. He argues that this blend can resolve talent-gaps, foster inclusive global learning and position India as a trailblazer in hospitality intelligence.
The interview offers a timely vision—where next-gen service meets smart learning, and where the business of hospitality gains a tech-savvy, human-centric edge.
Read Dr. Bose’s complete interview here –
